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5

These folks are a rarity - extremely decent people on top of being very good at their craft! We had a blown radiator hose while on a camping trip nearby (Wickiup Reservoir). I called, only to find out that they were booked out three weeks. I explained my situation of having just arrived at camp - limping in with an over-heating engine while towing our trailer - and needing some way of getting this taken care of on a Friday before everything (including them) closed for the weekend. Without help, we would have had significant trouble and huge expense getting our equipment home (Portland area) and not missing work. They took us in for a look-see, and committed right on the spot to make sure we wouldn't be left to fend for ourselves. They fixed the original problem, performed a couple of other services at our request, and provided us with a loaner to go get a meal while we waited. Job done before closing and our weekend was saved! All while being treated with care and genuine concern for our well-being. I hope Jeremy does well enough with this business to franchise it all over the state! If I lived in La Pine, they would definitely be my go-to mechanic house!

5

5

You guys are amazing! I could write about what a great job you did on my 19 year old Suburban, but that wouldn't do you justice - your mechanical expertise is not the main thing that sets you apart; it is your determination to always "do the right thing." You demonstrated your genuine concern for others' well-being by how you treated us when our radiator hose blew a hole and we show up on your doorstep at noon on a Friday hoping for your help. We drove away with a fixed cooling system and peace of mind - not to mention a salvaged weekend camping trip that could have gone horribly bad if it were not for you guys. Thank you for being decent people in addition to being very good at your craft! La Pine is lucky to have you there. Please prosper and propagate! We'd love to see you bring your company culture to the Portland area!

5

It's hard going to a mechanic but as hard as it is, I feel more at ease coming here. Helpful people.

5

I appreciate the care and work that you perform on my vehicle.

5

Excellent service and repairs for minimal cost. Can’t say enough good things about this shop

5

Very professional and communicative. Friendly

4.5

Well done. I would return for more service. Thank You

5

The shop diagnosed and fixed a sudden, major loss of oil in a timely manner, including clean up of the engine area and inspection of other systems to be certain of safe operation. They allowed us the use of their van to get around town while work was being done. The service manager was friendly and knowledgeable, going above expectations to make this event less stressful. Highly appreciate and recommend their service.

5

Went in for an oil change and they exceeded my expectations by providing an under carage inspection and alerted me to problem areas that I need to be aware of. thanks