I brought my van in thinking I had a failed wheel bearing. Rich, the service manager took the time to test drive my van with my canoe on top of the rack , and without. Thank god he took the time to really help me. We determined that the intense vibration I was experiencing was from the air resistance of the canoe and NOT from my wheel bearing!! What a relief. I needed half a quart of oil added to my vehicle so I offered to purchase some oil from them to show my support and gratitude for their help. Rich added some oil to my engine and when I offered to pay, he refused my money and said it's on the house! What kind of auto repair shop does that?! A very reputable and highly credible one! No reason they have 5 star ratings on multiple platforms. Don't waste your time or money on 'Sales Mechanics' - take it straight to Integrity Auto Repair Services! Then again, their name says it all!